I build platforms and tools that make complex systems easier to understand and use—helping people see what’s happening, what’s getting in the way, and what to do next.
How does an enterprise client go from “Which API do I need?” to a successful production payment? I led product strategy for onboarding and integration workflows across 66 payments products—bringing discovery, credentials, testing, permissions, reporting, and production readiness into one developer experience used by 3,000+ clients.
ISVs knew a merchant was blocked, but often couldn’t see why. I proposed a merchant operations dashboard that surfaced KYC and underwriting status, missing information, and remediation actions—grounded in 30+ partner and merchant interviews.
What has to become visible before AI agents can safely transact? I run a research-driven forum mapping the rails, standards, approvals, and operating models behind how agents pay, get paid, and recover from failed transactions.
A tiny utility for a surprisingly common uncertainty: “How do I look before this call?” It makes camera state immediate, calm, and private before jumping into meetings or recordings.
An inbox helper for turning message overflow into visible priorities: categorize what arrived, surface what needs attention, and make the next reply or archive decision easier.
Hold Fn, speak, release — text appears where your cursor is. Choose from three ASR models: fast, slower-but-stronger, and multilingual. Hold Fn + Control to rewrite with AI; select text first to use it as context.
A shipping-focused AI coworker connected to Slack that doesn’t just chat: it uses tools, remembers durable context, follows reusable skills, verifies completion, and reports what changed.
I led product strategy across 66 payments products, connecting discovery, credentials, testing, permissions, reporting, and production readiness for 3,000+ clients.
ISVs knew a merchant was blocked, but often couldn’t see why. I proposed a dashboard surfacing KYC and underwriting status, missing information, and remediation actions from 30+ interviews.
I run a research hub mapping the rails, standards, approvals, and operating models behind how AI agents pay, get paid, and recover when transactions fail.
Essays, field notes, and working thoughts on product, AI, developer tools, payments, and the strange joy of making complicated things feel usable.